Shipping Policy

At Baby Boxes, we strive to deliver your orders safely, quickly, and efficiently so you can celebrate your special moments without delay. Please review our shipping policy below.

1. Order Processing Time

All orders are processed within 1–2 business days after order confirmation and successful payment.

Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping & Delivery Time

Once your order has been processed, the estimated delivery time is:

Standard Delivery: 3–5 business days.

Delivery times may vary depending on location, courier service delays, weather conditions, or public holidays.

3. Delivery Issues

Baby Boxes is not responsible for shipping delays caused by courier companies or external factors beyond our control.

If an incorrect shipping address is provided or the package is not received by the customer, additional shipping charges may apply for reshipment.

4. Damaged or Missing Items

If your package arrives damaged or an item is missing, please contact us within 24–48 hours of delivery.

Kindly provide clear photos of the package and product so our team can investigate the issue and arrange a replacement or refund if applicable.

For any shipping-related questions, please reach out through our Contact Us page.